This is an acquisition project with Instahyre as the product in focus.
Note: For the scope of this assignment:
1. While Instahyre has both B2C & B2B verticals, we will build an Acquisition strategy focusing only on the B2B vertical as that is the core offering
2. We will be limiting the user base to India only
Instahyre is a recruiting platform that leverages AI to source and match the best talent with top opportunities.
Instahyre has so far served 10k+ companies as paid users and has a candidate database of more than 40 million candidates Source
Source
As of March 31, 2022, the company reported a revenue of $674k & profit of $265kSource:
Source:
According to the founders of Instahyre, the company's mission is to "make hiring effortless."
They believe that the traditional hiring process is broken and that Instahyre's platform can revolutionize the way that companies hire.
Source
In addition to the above, Instahyre also solves the following problems for employers:
Overall, Instahyre is a valuable tool for both employers and candidates. It can help employers to hire top talent more quickly and efficiently, and it can help candidates to find their dream jobs.
The core value proposition is - "Making life easy for talent acquisition teams using AI"
For employers:
For candidates:
In summary, Instahyre's core value proposition is to make hiring effortless for both employers and candidates. It does this by providing a comprehensive platform that automates the hiring process, connects employers with top talent, and provides candidates with the tools they need to succeed.
1. Instahyre has increased the speed of hiring and reduced the dependency on other hiring platforms.
Instahyre’s AI-powered Instamatch technology has helped the TA team at Salesforce spend more time on candidate engagement. 60% of all the entry and mid-level positions at Salesforce are closed through Instahyre. Furthermore, Salesforce has gotten 5-8 relevant candidates out of 10 every week for different roles due to Instahyre’s Instamatch technology.
2. Instahyre has reduced the cost of hiring by up to 55%
Dunzo saved 55% of hiring drive costs compared to the conventional job-search platforms. That is a massive saving! Instahyre helped Dunzo fill 51% of their job roles, including critical engineering hiring.
3. Instahyre has helped in improving the Response Rate From Passive Candidates.
Using Instahyre, Roposo could tap talent not available on databases like Naukri or various other platforms. The company successfully hired six premium software engineers in just five months, including elusive mobile developers from product-based companies. Moreover, Instahyre’s pricing structure compared to recruitment agencies offered a significant advantage.
4. Instahyre has helped hiring teams achieve candidate relevancy of up to 90%
With the help of Instayre’s hiring platform, Oracle could recruit for all the critical roles within deadlines. Recruiters were able to fine-tune their candidate search by applying precise filters, and they got only suitable matches for the profile.
5. Instahyre is a 'want' product as it improves the hiring process. It is also bought because of its functionality.
6. Instahyre replaces a bunch of hiring platforms as it has a pool of top talent and some of the top companies are using the platform to hire.
7. Instahyre is more popular among product-based companies, startups, and tech professionals and it has a Strong WOM.
For B2B
ICP 1 | ICP 2 | ICP3 | ICP4 | |
ICP Name | Startups | Corporates | Recruiting Agencies | Consulting Firms |
Persona Position | TA Manager | CHRO | Owner/Founder | Hiring Manager |
Age | 25-30 | 40-50 | 30-40 | 25-35 |
Organisational Goals | Talent Acquisition | Develop and implement people strategies. | Help the clients to improve their HR practices and achieve their business goals. | Talent Acquisition |
Role Priorities | Building a team of highly motivated and skilled individuals | Bulk Hiring | To become more efficient and profitable | Attracting and Retaining top talent |
Role in the buying process | Influencer | Blocker | Decision Maker | Influencer |
Reporting Structure | HR/TA Head | CEO | N/A | Department Heads |
Preferred Channels | Social networking platforms, Email, Phone | Face-to-face, Email | Social networking platforms, Email, Phone | Social networking platforms, Email, Phone |
Products used in the workplace | Google Suite, ATS, Hiring Platforms, HRMS, Slack | Google Suite, Internal Tools | Google Suite, Hiring Platforms | Google Suite, ATS, Hiring Platforms, HRMS, Slack |
Where do they spend time? | Hiring Platforms - Naukri, LinkedIn Recruiter, IIMJobs, Shine, etc. Networking - Linkedin, events Shopping - Amazon, Flipkart, Zepto
Reading & Answering- Linkedin, Reddit, Quora, Twitter etc. | Networking - Linkedin, Traveling - Vacations, Business Meetings. Reading & Answering- HR Forums, Reddit, Quora, etc. Following some sports. | Hiring Platforms - Naukri, Linkedin, IIMJobs, Shine, etc Following some sports. Reading & Answering- LinkedIn, Reddit, Quora, Twitter etc. | Hiring Platforms - Naukri, Linkedin, IIMJobs, Shine, etc Following some sports. Reading & Answering- LinkedIn, Reddit, Quora, Twitter etc |
Pain Points |
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ICP Prioritization Framework:
| Value to user | Ease of Adoption | Frequency | Appetite to pay | Role in the buying process | |
ICP-1 | TA Manager at a Startup | High✅ | High✅ | High✅ | High✅ | Influencer ✅ |
ICP-2 | CHRO at a Corporate | Very High ✅ | Low | Low | Very High✅ | Blocker |
ICP-3 | Owner of Recruiting Agency | Very High ✅ | High✅ | Medium | High✅ | Decision Maker✅ |
ICP-4 | Hiring Manager at a Consulting firm | Medium | High | High✅ | Low | Influencer✅ |
Prioritisation Reasoning:
Based on the above framework prioritizing considering high value, adoption, frequency, and role in the buying process narrowing it down to two ICPs:
TAM = Registered companies in India * (% of companies who use a hiring software) * (Average cost per license per company)
TAM = 1.51 Million * 46% * 2 LPA
TAM = $ 1.7 billion
SAM = Target segments as per the ICPs * Average Cost of license
SAM =(1,12,718 Startups + 7K Recruiting firms + Fortune 100 companies + 47K Consulting Firms) * 2LPA
SAM = $ 417 Million
Source
Source
Source
SOM = Last Year's Market Share * This year's SAM
SOM = 0.0073 * 417 Million
SOM = $ 30.44 Million approx
Source:
Instahyre's revenue was $2.77M as of Mar 31, 2022, and Last Year's SAM was $ 380 Million as the HR tech industry is growing at 9.2% per year.
Source:
A quick search on SimilarWeb yields the following interesting results - Direct and Organic Search yield the maximum results for Instahyre, while paid search, referrals, and other social media account for a very small %age of the acquisitions. This indicates that the product has a strong brand awareness and a strong product.
As interviewed many users, the most common answer was that they tend to go to the website/platform directly as they would either be heard about them via WOM
The top traffic source to Instahyre is Direct traffic, driving 57.12% of desktop visits last month, and Organic Search is the 2nd with 24.45% of traffic. The most underutilized channel is Referrals and paid Search.
We also analyzed the social network distribution using SimilarWeb to understand where Instahyre receives its social media traffic. It gets most of its social media traffic from Linkedin, followed by YouTube and WhatsApp (Desktop). Engaging audiences through Twitter, Telegram, and other QnA Forums like Reddit, and Quora might reveal new opportunities.
Competitor 1 - Cutshort (close competitor)
The top traffic source to Cutshort is Direct traffic, driving 54.22% of desktop visits last month, and Organic Search is the 2nd with 18.76% of traffic and a similar amount of traffic through Social with 17.51% and 6.73% with Email.
Cutshort too doesn't have a diversified source of acquisition in terms of social media platforms.
Ticket size- The larger the ticket size (upwards of $2500/year) the more complicated it gets. Why? A large ticket-size product usually involves multiple decision-makers, influencers, etc. Your referee cannot influence all of them. Also, the larger the ticket size the more human/sales touch points are required to convert a user which again complicates the referral flow.
No. of users the referee knows who can use the product- Let’s take the example of Swiggy. How many people do you know that can potentially use Swiggy? Probably 80% of your WhatsApp contacts can use it. That’s 500-1000 folks.
Now take an example of Zoho Invoices. As a business owner, how many business owners do you know? 3 in small circles, 15 if you’re well connected, and 25 if you’re active in business circles.
But the difference is 15X-20X compared to B2C. This poses a big problem in the funnel.
No of users who use your product - 1000
No of users who hit aha with your product - 100
No of users who click on your referral - 80
No of folks who your users know can use your product - 3
This is what causes the referral program to not work as well.
Incentives are complicated- Incentives are given on the product usually. Here, in most cases, the benefit is going to the company and not the individual. The incentives are not going to be as aligned as B2C. Furthermore, some B2B products are actually industry-focused and give a competitive advantage over others. Take Merkle Science as an example. Someone in crypto using Merkle Science actually gets a competitive advantage. The chances that a co-founder is going to recommend his/her competitor your product becomes less.
That being said, there’s something else that B2B companies have that B2C companies don’t. And that’s a partnership program. The only difference here is that your partner in most cases won’t be your customer but is connected to your potential customers. All the 3 factors that complicate referrals go away in the partnership model.
Therefore we will be considering the Partnership Program.
3 . Paid Ads/Sponsorships:
1. CPs and the respective Blockers/Influencers/Decision Makers spend time at HR Forums/Webinars/Seminars.
2. Sponsoring the above will provide high visibility to ICPs.
3. But because of the high cost, low flexibility, and the opportunity for in other two channels, this will be our third priority.
Based on the above framework prioritizing considering lower cost, efforts, and speed/lead time and is scalable, narrowing it down to two channels:
1. Organic
2. Partnerships
Search Query | Monthly Search Volume | Efforts to rank on 1st page | Time to get an outcome | Potential monthly trial signups | |
Use Case | Hiring platform for Talent Acquisition team | 390 - 680 | Low | Quick | 327 - 571 |
Hiring platform for Bulk Hiring | 590 - 806 | Low | Quick | 590 - 806 | |
Recruitment tool for B2B Startup | 201-500 | Low | Quick | 188 - 470 | |
Brand | Instahyre | 49.5K | Medium | Quick | 1K - 10K |
Instahyre customer reviews | 320-390 | Low | Quick | 100-300 | |
Is Instahyre worth the price? | N/A | N/A | N/A | N/A | |
Competitor | Cutshort.io | 19.2K | Medium | Quick | 1K - 5K |
naukri.com | 1.8M | High | Slow | 15K - 50K | |
Use Case topic | How to hire top talent? | 20 | N/A | Slow | 0 - 10 |
How to set up a hiring process for how to hire for a fast-growing company? | 1K - 2K | Low | Quick | 500-1K |
Analysis and Recommendations
The second source of traffic is organic search through Google:
Key Word Ranked by Intent :
It tells about % of each intent type of the keywords in the Google Top 100.
The intent here is either Navigational or Transactional.
Analysis and Recommendations
Takeaway: Instahyre needs to invest in Content Loops
b. Buying Intent (Push) → Via Content Loops
Based on the above analysis and recommendation, Instahyre should create content loops.
Content Loop | Hook | Generator | Distributor |
Blog | Questions query on Google | Instahyre's in-house content team | Reddit, Quora, HR Forums/SEO (through Google search) |
Newsletter | Staying up-to-date with the Hiring and HR industry news | Instahyre's in-house content team | Instahyre's official newsletter - E-mail (Instahyre distributed) |
Job Post | Exploring new platforms to hire from | Recruiters | Linkedin (through Timeline/Explore tab) |
Webinars and podcasts | Learning new things and also being entertained at the same time | Instahyre's in-house content team and Recruiters | (through Timeline/Explore tab) |
Whitepapers, e-books, and case studies. | Applying proven techniques to improve the recruitment processes | Instahyre's in-house content team and Recruiters | LinkedIn (through Timeline/Explore tab) |
Samples of Blog/ Q&A on Google or Quora
Samples of Case Studies, White papers & Ebooks
Samples of Job Posts on Linkedin
Samples of Newsletters
Instahyre can further use these content loops to grow more on Linkedin, its primary social platform
Sample of Webinars:
Sample of Podcasts:
A. Recruiting Agencies -
B. Educational Institutes -
C. Technology Platforms: Like Product Hunt can be a potential partner.
D. Startup Incubators/Accelerators: Collaborating with these entities can help reach startups in need of talent and streamline their hiring process.
Other partners can be Diversity and Inclusion Organizations, Startup Incubators/Accelerators, Freelance Platforms etc.
As it is a Partnership Program, the partners will be incentivized with money & access
The partners will have Tiered Baed Commissions and Access to Beta Features if using the Platform.
The Beta features will also motivate the partners to use the platform.
Tiered Partnership Levels:
Additional Features:
Evaluation and Communication:
Tailored Support:
This incentive system fosters a competitive yet motivating environment, encouraging partners to refer more clients and continuously improve their performance to advance to higher tiers, thereby maximizing their rewards and benefits.
Also, Instahyre can refer the partners with their clients, giving them more visibility and business.
Partner Portal or Webpage: Create a dedicated section on Instahyre’s website that details the partnership program's benefits, requirements, and how to join.
Webinars and Workshops: As we are creating content loops webinars or workshops can be a good platform to inform people about our Partner Program. Again, bringing them to the Instahyre Webpage.
Partnership Invitations: From the User Interviews conducted, Instahyre started off, by sending personalized invitations to founders of early-stage startups to join their platform. Similarly sending partnership invitations to organizations or individuals who align with the desired partnership criteria.
Sample of how the Partnership Program will be displayed on the Platform
The Blue button on the top right can be used for the login process as a Partner
Once, logged in, Partner can see the DashBoard below
Subject: Exclusive Partnership Opportunity with Instahyre
Dear [Partner's Name],
I hope this email finds you well. My name is [Your Name], and I'm reaching out from Instahyre.
I've been following [Company/Organization] and admire the incredible work you're doing in [industry/sector]. Your commitment to [specific initiative or achievement] truly stands out.
At Instahyre, we're dedicated to revolutionizing the hiring landscape through our AI-driven platform. We believe our technology can complement your efforts in [supporting/assisting/revolutionizing] [industry/sector] and add immense value to your clientele.
I'd love to explore the possibility of collaborating with [Company/Organization] as a strategic partner in our new initiative. I believe our partnership could bring [specific benefits or advantages] to your organization and your clients. You'll gain access to our innovative solutions, tailored support, and exclusive resources designed to elevate your offerings.
Would you be available for a brief discussion to explore this further? I'm eager to share more details about our partnership program and how it aligns with your business objectives.
Looking forward to the possibility of working together and exploring mutual success.
Warm regards,
[Your Name]
[Your Contact Information]
Instahyre
Hi [Partner's Name]! 👋 Hope you're doing well. I'm [Your Name] from Instahyre, and I've been following [Company/Organization] with admiration for [specific reason like success or achievements in the industry/sector]. We're on a mission to revolutionize hiring through AI-driven technology that I believe could complement your initiatives in [industry/sector].
I'm excited about the possibility of collaborating with [Company/Organization] as a strategic partner in our new initiative. I'm confident our partnership could bring incredible benefits to your organization and clients. Would you be open to a quick chat to discuss how our collaboration might align with your business objectives?
Looking forward to the potential of working together! 😊
Best regards,
[Your Name]
Instahyre
Partners will be able to track the referrals via the Instahyre Partner Dashboard from their Profiles.
The Sample Partner Portal where partners will receive updates throughout the entire funnel.
The partner can also keep tracking the lifetime earnings through the portal
earnings.
Sample of Invites sent by the Partner
Subject: Exclusive Hiring Solutions - Partner Recommendation
Hi [Recipient's Name],
I hope this message finds you well. I wanted to share an incredible hiring solution with you that I've found incredibly beneficial for businesses in our industry.
Instahyre, a revolutionary AI-driven hiring platform, has been making waves in the [industry/sector]. I've experienced the value it brings to the recruitment process firsthand and believe it could significantly enhance your hiring strategy.
[Your Referral Link] - [Include a personalized note or call-to-action, e.g., "Sign up for a free trial and experience the difference!"]
Feel free to explore this opportunity. I'm confident it'll streamline your hiring process and bring a competitive edge to your talent acquisition efforts.
Let me know if you need any further information. Wishing you continued success!
Best regards,
[Partner's Name]
Hi [Recipient's Name], 👋
I trust you're doing well. I came across an exceptional hiring solution that could transform the way your business approaches recruitment.
Instahyre, an AI-driven hiring platform, has been generating great results in the [industry/sector]. I've seen firsthand how it can revolutionize your hiring strategy.
[Your Referral Link] - [Include a brief message or call-to-action, e.g., "Check this out and see the difference it can make in your recruitment process!"]
I believe it'll be a game-changer for your talent acquisition. Explore it and let me know what you think!
Best,
[Partner's Name]
THANK YOU!!
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